February 2025

27 February 2025

Fixed website plugin requests with broken referrer

Changelog Bugfix

We found that some requests from our website plugin failed when they had an unconventional HTTP referrer. No customers reported this, but we spotted the erro...

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8 Days without a notice

18 February 2025

Security patch for the legacy website plugin

Changelog Security Bugfix

Today we released a patch to our legacy Website Plugin which was using version 2.29.1 of Moment.js that contained a vulnerability. The plugin is now using Mo...

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17 February 2025

Further SMS delivery tracking improvements

Changelog

We have released some new internal tools to track the deliverability of SMS messages after they leave our system and pass through the carrier to their final ...

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4 Days without a notice

12 February 2025

Improved behind-the-scenes SMS delivery tracking

Changelog Bugfix

We have released some new internal tools to track the deliverability of SMS messages after they leave our system and pass through the carrier to their final ...

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5 Days without a notice

06 February 2025

Fix for missing notice state radio buttons

Changelog Bugfix

Yesterday evening a customer contacted us to report that they were unable to post new incidents in any state other than "investigating" as the radio buttons ...

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05 February 2025

Behind-the-scenes improvements for deactivated subscribers

Changelog

Today, we made some changes to the way we repeatedly attempt to send emails and sms messages to subscribers whose email addresses and phone numbers have been...

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1 Days without a notice

03 February 2025

Fixes to the Intercom Messenger App

Changelog Bugfix

During our attempt at a platform upgrade last week, we discovered two bugs in our Intercom Messenger application. The first was that the coloured dot represe...

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