Resolved

We've now resolved the incident. Thanks for your patience.

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Robin Geall
Recovering

We've fixed the core issue with a permanent patch, everything looking so far so good. I will keep the status as recovering while checking things over.

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Robin Geall
Identified

We've confirmed there is a problem, this shouldn't be affecting any more sessions logging into the UI or connecting to the API. A permanent patch is being worked on right now.

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Robin Geall
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Robert Rawlins
Began at:

Affected components
  • Management UI
  • REST API