Intermittent Connection Issues for Status Pages

Resolved
Resolved

Things have been settled and working as expected for the past 20 minutes, I'm happy that this DNS issue has now been fixed.

Thanks again for everyone's understanding. We plan to have a proper debrief with our service provider in the coming days to understand what's behind these reliability issues, and what changes can be made to improve things.

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Robert Rawlins
Recovering

A fix is now in place, and things look to be working again. We'll be keeping a close eye on things for the next little while.

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Robert Rawlins
Identified

Our service provider has traced the source of the problem, and are now working on a fix.

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Robert Rawlins

Our service provider has confirmed it does indeed appear to be DNS related, and that they're investigating the cause of the issue.

Hang tight everyone, and I hope to have some better news for you soon.

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Robert Rawlins
Investigating

We are seeing some intermittent connection issues on status pages which appear to be related to a DNS problem.

We are looking in to this now...

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Robert Rawlins
Began at:

Affected components
  • Status Pages
  • REST API