Service Unavailable for Status Pages, Management UI and API

Uptime Impact: 2 minutes
Resolved
Resolved

We've now resolved the incident. Thanks for your patience. We will be conducting a thorough post-incident review to mitigate this issue from occurring again.

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Nic Coates
Recovering

We are confident that service is now fully restored and all pages are now functioning as normal. We will continue to monitor the service but will now place this incident into recovery.

Thank you for your patience during this incident and will be taking action to conduct a post-incident review to mitigate these types of issues from occurring again.

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Nic Coates
Identified

At approximately 20:32 UTC, we were alerted by monitoring that the status pages, management UI and API were not accessible. We urgently engaged our edge provider where monitoring detected the issue and identified a significant increase in traffic.

At 21:34 UTC, the service was restored. We will monitor the service for stability and provide updates when new information becomes available.

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Nic Coates
Began at:

Affected components
  • Status Pages
  • Management UI
  • REST API