Intercom Messenger App

Uptime Impact: 1 hour, 13 minutes, and 56 seconds

The Intercom Messenger App is now up and running again. We tracked the issue down to some over-excited firewall rules that were blocking the requests from Intercom.

Thanks to everyone for their understanding, we'll review things internally here to help prevent such things happening in future.

Avatar for Robert Rawlins
Robert Rawlins

We are investigating a problem with our Intercom Messenger App, it's not currently loading or installing as expected. Sorry for the bother while we work this out.

Avatar for Robin Geall
Robin Geall
Began at:

Affected components
  • Message Distribution
    • Intercom Messenger App