Resolved
Resolved

The delivery backlog has now cleared, and we've put some additional measures in place to help prevent the ongoing Microsoft outage causing any further knock-on effects.

Sorry for the frustration caused by the delays, as always we are treating it as a learning experience to further improve the platform.

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Robert Rawlins
Recovering

We've deprioritised attempting to send Microsoft Teams notifications while Microsoft are still fighting their outage. This will mean their delays no longer impact the delivery of any other notifications.

The backlog is now starting to clear.

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Robert Rawlins
Investigating

Some status update notifications may be delayed due to an ongoing Microsoft service outage.

We’re investigating the impact and will provide further updates here as soon as we know more.

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Robert Rawlins
Began at:

Affected components
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Intercom Messenger App
    • Website Plugin
    • X