Fixed: Notification delivery across enabled channels

Thursday, 3 September 09:04 UTC
Bugfix Changelog

We’ve fixed an issue where subscribers with a deactivated email address could be excluded from status updates entirely, even when they had another notification channel enabled.

Updates will now continue through their other eligible channels, while delivery to the deactivated email address remains suppressed. Existing channel and Component preferences continue to apply.

No action is needed.

Avatar for Robert Rawlins
Robert Rawlins
Affected components
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Intercom Messenger App
    • Website Plugin
    • X