Help Centre is down

Uptime Impact: 12 minutes
Resolved
Resolved

Great news! The Sorry™ Help Centre is fully operational again. We have submitted a ticket to our provider, Help Scout, to investigate the root cause. Thank you for your patience during this incident.

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Nic Coates
Investigating

We have been informed through our monitoring system that the Sorry™ Help Centre is currently unavailable. You can still reach out to us by using the in-app beacon or by emailing us at help@sorryapp.com. We will provide updates as soon as we receive them from our service provider, Help Scout.

Avatar for Nic Coates
Nic Coates
Began at:

Affected components
  • Help Centre